1. Introduction

FinAxisOne ("we", "us", or "our") provides a cloud-based enterprise resource planning platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and related services (the "Services").

By using the Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account information: when you register, we collect information such as your name, email address, company name, and role.

Business data: the Services process the data you and your organization input, including financial records, inventory, orders, and employee records. This data belongs to your organization; we act as a processor on your behalf.

Usage data: we automatically collect information about how you interact with the Services, such as pages visited, features used, and device and browser information.

Cookies and similar technologies: we use cookies to operate and secure the Services and to remember your preferences. See our Cookie section below.

3. How We Use Information

To provide, maintain, and improve the Services.

To authenticate users, secure accounts, and prevent fraud or abuse.

To communicate with you about your account, updates, and support requests.

To comply with legal obligations and enforce our agreements.

We do not sell your personal information.

4. How We Share Information

Service providers: we share information with vendors who help us operate the Services (such as cloud hosting and analytics), under contractual confidentiality and security obligations.

Legal requirements: we may disclose information if required by law or in response to valid legal requests.

Business transfers: if we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

Within your organization: business data is accessible to authorized users of your organization according to the roles and permissions you configure.

5. Data Security

We implement technical and organizational measures designed to protect your information, including encryption in transit, access controls, tenant isolation, and audit logging. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Your organization may export or request deletion of its data subject to applicable terms.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to data portability. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers of personal information.

9. Cookies

We use strictly necessary cookies to operate and secure the Services, and optional cookies to understand usage and improve the product. You can control non-essential cookies through your browser settings.

10. Children’s Privacy

The Services are intended for business use and are not directed to individuals under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date and, where appropriate, provide additional notice.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the contact page on our website.